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Amigos de Santa Cruz
Communications Associate
Santa Cruz La Laguna, Sololá

Información General:

Position: Communications Associate
Location: Santa Cruz la Laguna, Sololá
Hours: 8:00 AM – 4:00 PM, Monday – Friday
Job Posting Date: April 11th, 2025
Contract Type: Indefinite
Trial Period: 3 Months

About Us:

Amigos de Santa Cruz is a nonprofit organization that for more than 25 years has been dedicated to improving the lives of indigenous communities in Santa Cruz and surrounding villages through support for education and sustainable economic empowerment. We believe that to achieve generational change in the Santa Cruz communities, we must invest in long-term solutions, created in partnership with community stakeholders

For more information visit: https://www.amigosdesantacruz.org

Position Description:

The Communications Associate will play a pivotal role in enhancing our fundraising efforts and strengthening program communications including online presence, visitor experience and printed publications. This position requires a creative and detail-oriented individual, proficient in English and Spanish, who can craft compelling content, manage communications channels, donation platforms and databases, and engage donors and stakeholders while promoting the organization’s mission, programs and fundraising campaigns. The position reports directly to the Development Manager and works closely with the Executive Director and program staff.

Key Responsibilities

Communications:

  • Create and implement the organization’s general communications strategy, both messaging and design, to engage and broaden audience base and support fundraising efforts.
  • Manage and update the organization’s website, email lists and social media platforms ensuring timely and engaging content.
  • Oversee the use of software related to communications and donor relations including Canva, Constant Contact, Little Green Light, MailChimp, Stripe, etc.
  • Support the Development Manager in developing annual communications goals, performance indicators, implementation calendar and semi-annual reports.
  • Monitor engagement metrics and provide analytics reports to inform content strategies.
  • Work closely with program teams to document and share program activities, success stories, and impact through written, visual, and video content.
  • Develop and update the organization’s content resource library including participant testimonials, photography and videography that effectively communicate Amigos’ impact.
  • Ensure brand consistency by managing the organization’s internal Communications Toolkit.
  • Provide occasional graphic design support for promotional materials for the café, store and Amigos programs.
  • Translation and editorial support as needed, including quarterly reports to the Board of Directors.

Fundraising

  • Create and execute communications strategies to support fundraising campaigns, events, and appeals that inspire donor engagement and retention.
  • Develop engaging and compelling visual and written donor-centered content through monthly updates, impact reports, newsletters and other communications materials as needed.
  • Identify opportunities to amplify the organization’s voice through innovative storytelling approaches.
  • Track individual donations, update databases and manage donation acknowledgements.
  • Reconcile monthly fund development revenue records with the finance department.
  • Assist in designing and editing fundraising proposals, grant reports, presentations, and other documents as needed.

Building and Office Support

  • Provide tours and presentations to donors and visitors as needed.
  • Oversee ‘visitor experience’ in the office and center (including wall displays, visitor sign-up and other aspects of visitor tours).
  • Occasional support to café and store staff for promotion of visitor and group offerings (tours, visitor classes, etc.).
  • Coordination with occasional volunteers and management of general inquiries.

Skills and Qualifications

  • Commitment to the mission and vision of Amigos de Santa Cruz and the power of education to end the cycle of poverty in rural Guatemala.
  • University degree in Communications, Marketing, Journalism or a related field.
  • 2+ years of experience in communications, preferably in non-profits or social impact organizations with community-based programs.
  • Ability to create engaging and dynamic photo and video content, experience in videography and photography desirable.
  • Exceptional writing, editing, and storytelling skills in English and Spanish.
  • Strong proficiency in social media management tools, email marketing platforms, Microsoft Office Suite, and graphic design software including InDesign, Photoshop and Canva.
  • Experience in fundraising communications and donor engagement. Familiarity with donor relations software such as Constant Contact, Little Green Light, MailChimp, Stripe, etc. a plus.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Knowledge of indigenous cultures and community development. Experience living and working in Guatemala is a plus.
  • Strong interpersonal and communication skills (oral and written) to interact in both Spanish and English with a wide range of actors including local staff, program participants, visitors, donors and board members.

Salary and Benefits

Salary is based on Guatemalan professional standards, including paid vacation, holidays, and flextime. This position offers significant opportunities for professional development and growth, travel, and great personal satisfaction.

How to apply

Before applying, please visit our website at www.amigosdesantacruz.org and familiarize yourself with the organization. To apply, please send your cover letter, résumé, salary expectation and references to Jessie Cohn, Executive Director, at [email protected] with the subject heading ‘Communications Associate.’ The cover letter should 1) Be specific to this position and 2) Highlight work and educational experiences that qualify you for the position. Your resume should emphasize professional roles that demonstrate your skills related to the position.

APPLICATIONS WILL BE REVIEWED AND INTERVIEWS CONDUCTED ON A ROLLING BASIS UPON RECEIPT.